Frequently Asked Questions:
Q 1: I didn't find my needed model in this page.
Answer: Dear Friend, e-catalog will emailed to you asap you contact us. Also, we supply customization service. So, contact us !
Q 2: What's your Minimum Order Quantity?
Answer: Normally, 100m for small wires. 500m for power cable
Q 3: When can I get the price and what's the validity?
Answer: For standard types and small orders, it take less than 24 hours. For big quantity and plenty types, it takes less than48 hours.
Validity is 14 days or as per LME price for tenders and big orders.
Q 4: What's your payment terms?
Answer: By T/T 30% in advance ; Balance 70% before shipment. Now you can pay through Alibaba company to our Alibaba sub-account.
Q 5: What's your delivery time?
Answer: It depends on whether we just have the stock for your type. Or, it takes about 10 - 30 days for normal orders.
Q 6: How is your quality guarantee?
Answer: It will be stated along with our quotation sheet.
Q 7: What's your package method ?
Answer: Usually, it's cable reel for wires. Wooden drums for small size cables and steel drums for big size cables.
Anyway, all are exporting package to assure no damage in the transportation process.